Refunds & Cancellations

1. Cancellation Policy

• Cancellations depend on the policies of airlines, hotels, and other service providers.

• Some bookings may be non-refundable.

• Cancellation requests must be submitted through our platform.

2. Refund Policy

• Refunds will be processed as per the service provider’s policy.

• Refunds may take 7-14 business days to reflect in your account.

• OntimeTrip reserves the right to deduct applicable service charges.

3. Modifications

• Changes to bookings are subject to availability and additional charges.

• Requests for modifications must be made at least 24 hours before the scheduled departure.

4. No-Show Policy

• No refunds will be provided for no-shows.

• It is the user’s responsibility to check and confirm their booking details.